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Refund Policy

Your satisfaction matters. Learn about our refund eligibility and process for Zechmark service fees.

Refund Window

7-15 Days to Request a Refund

Refund requests can be submitted within 7 to 15 days of service purchase, depending on the type of assistance provided and whether services have already been delivered. Some forms of assistance, once delivered, may not be eligible for refunds.

Eligibility Requirements

Your refund request will be considered based on:

  • Service Type: Different assistance offerings have different eligibility windows (7-15 days)
  • Delivery Status: If your requested assistance has already been provided, refund eligibility may be limited
  • Request Timing: Requests must be submitted within the applicable window—late requests may not be honored
  • Service Completion: Requests related to incomplete services may have different terms

What Is NOT Refundable

  • Services that have been fully delivered and completed
  • Consultations or guidance sessions that have already taken place
  • Administrative fees for processing (if applicable)
  • Requests submitted after the applicable refund window

How to Request a Refund

To request a refund:

  1. Email us at info@zechmarkcable.com with your request
  2. Include your service purchase date and description of the assistance received
  3. Explain the reason for your refund request
  4. Our team will respond within 3-5 business days
  5. If approved, refunds are processed within 5-7 business days

Refund Method

Refunds are issued to the original payment method used. Processing time may vary depending on your financial institution (typically 5-7 business days after approval).

No Refunds for Third-Party Services

Zechmark provides assistance and guidance only. We do not charge for, manage, or refund internet, cable, or streaming service subscriptions. If you have issues with provider billing or services, you must contact your service provider directly. This refund policy covers Zechmark service assistance fees only, not provider charges.

Important Disclaimers

This Refund Policy Applies to Zechmark Fees Only

This refund policy covers Zechmark service assistance fees exclusively. We are an independent third-party service assistance startup and do not sell, manage, or refund internet, cable, or streaming subscriptions. Provider charges are billed separately and subject to each provider's refund policy. For provider refunds or billing questions, contact your service provider directly.

Questions About This Policy?

If you have questions about our refund policy, please contact us:

Policy Changes

Zechmark reserves the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated revision date. Your continued use of our services constitutes acceptance of the updated policy.

Last Updated: January 13, 2026

Have Questions About Our Refund Policy?

Call Now: (833) 619-0243
Call Now (833) 619-0243