Phone (833) 604-0387

Privacy Policy

How we collect, use, and protect your information at Zechmark.

Last Updated: January 13, 2026

1. Overview

Zechmark ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights. We are an independent service assistance startup—completely separate from all service providers.

2. Information We Collect

We collect information you provide directly:

  • Contact Information: Name, email, phone number, address
  • Service Preferences: What services you're interested in (internet, cable, streaming)
  • Technical Information: Device type, IP address, browser type (automatically)
  • Communication Preferences: How you'd like us to contact you

What We Do NOT Collect:

  • Provider account credentials or passwords
  • Credit card numbers (handled by secure payment processors)
  • Social Security Numbers
  • Sensitive health or financial account information

3. How We Use Your Information

We use your information only to:

  • Provide service assistance and guidance
  • Respond to your inquiries and requests
  • Improve our services and user experience
  • Communicate with you about your assistance
  • Comply with legal obligations

We do NOT:

  • Share your information with service providers
  • Sell your information to third parties
  • Use your information for marketing without consent
  • Share data for profit or commission

4. Data Security

We employ industry-standard security practices:

  • HTTPS encryption on all pages
  • Secure data storage with access controls
  • Regular security updates and monitoring
  • Limited employee access to personal information

While we implement strong security measures, no system is 100% secure. You use our services at your own risk.

5. Your Rights

You have the right to:

  • Access the information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Request a copy of your data

6. Cookies and Tracking

We use cookies to:

  • Remember your preferences
  • Analyze website usage
  • Improve user experience

You can disable cookies in your browser settings, though some features may not work properly.

7. Third-Party Links

Our website may contain links to provider websites or third-party sites. We are not responsible for their privacy practices. Review their privacy policies independently before sharing information.

8. Children's Privacy

Zechmark services are not directed to children under 18. If we learn we've collected information from a child, we will delete it promptly.

9. International Users

If you access Zechmark from outside the United States, your information may be transferred to and stored in the US. By using our services, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted here with an updated "Last updated" date. Your continued use of our services constitutes acceptance of updates.

11. Contact Us

Questions about your privacy? Contact us:

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